Admin Handbook¶
This handbook is for the people who run the status page: administrators, service managers, service owners and SLA managers. It explains every area of the admin interface, step by step.
The admin interface lives under /admin. Sign in with your e-mail address and password. The interface is labeled in English only.
Dashboard¶
After signing in, you land on the dashboard (/admin). It shows:
- four tiles: Service groups, Services, Active incidents and Open maintenance
- the lists Active outages, Active incidents and Planned & active maintenance, each with a count
The header holds the link View Status Page to the public page, the theme toggle, your e-mail address with your role, and the logout button.
Areas at a glance¶
The navigation is grouped into five sections. Each role only sees the menu items it has access to:
| Section | Menu items | Visible to | Covered in |
|---|---|---|---|
| Operations | Service Status | all roles | Service status & outages |
| Incidents, Maintenance | all roles | Incidents & maintenance | |
| Services | Services, Service Groups | Admin, service manager | Services & groups |
| SLA-Management | SLA-Reports | all roles | SLA management |
| SLA, Schedules | Admin, SLA manager | SLA management | |
| Information | Events, Subscribers, Notifications | Admin | Notifications & subscribers |
| Settings | Settings general, Locale | all roles | Settings, users, API tokens & audit log |
| Mail/SMS/Push/Webhook, API, Audit log | Admin | Settings, users, API tokens & audit log | |
| Users | Admin | Roles & login |
Pages without a menu item stay reachable through links for their roles, for example the outage history through the Service Status page.
Operations are covered in Operations, backup & restore.
Typical first steps¶
- Sign in with the bootstrap account if no database user exists yet, then create your own admin user under Settings → Users, and remove the bootstrap password from the environment.
- Set the company information under Settings → Settings general, and the time zone, the language of the public page and the display formats under Settings → Locale.
- Create groups under Services → Service Groups and services under Services. Assign a responsible user to each service.
- Create SLA schedules and holiday lists under SLA-Management → Schedules, then assign plans and targets under SLA.
- Configure notification channels under Settings → Mail/SMS/Push/Webhook and enable the event types under Information → Notifications.
- Set the subscription mode under Information → Notifications in the Enable Email Subscription card, and test a subscription.
Info
Your navigation may look shorter than described here. Menu items are shown only if your role has access to them. See Roles & login.